Shipping

At Pharmacy Toronto you choose how your order travels to you at checkout. We offer two shipping methods to Canada:

• Standard Airmail: delivery in 14–21 days. Online tracking is not available for this method.
• EMS Courier: delivery in 5–9 days. You receive a tracking number and can follow your parcel online.

The cost of each method is shown in the cart and at checkout before you place your order.

When is my order dispatched?

Every product on our website is in stock and ready to ship as soon as your order is placed. Orders leave within 48 hours, and most are dispatched within 24 hours. Orders placed over the weekend are sent on Monday.

The exact delivery time can vary and may be longer around national and religious holidays or when a parcel is held for a customs check.

Discreet packaging

For your protection and privacy, every parcel is packed and labelled discreetly. Nothing on the outside shows what is inside.

Large orders

Medicines are supplied in blister packs. Larger orders may be split into two or more parcels, which can arrive on different days. If you have received only part of your order, please allow a few extra days for the rest.

My parcel has not arrived

If your order has not arrived within 10 business days (EMS Courier) or within 3 weeks (Airmail), please contact us right away in one of these ways:

• reply to our order email;
• send us a message through the contact form;
• call our customer support team: +1 647 370 8281.

We will look into the delivery and resend your order or refund your money. See our Money-back guarantee for details.