Money-back guarantee

We want you to feel confident when you order from Pharmacy Toronto. That is why every customer is covered by a 30-day money-back guarantee.

Cancelling an order

You can cancel your order within 24 hours of placing it. After that, the parcel is shipped and cancellation is no longer possible. You can still refuse the parcel when it is delivered to your door.

30-day money-back guarantee

Contact our customer service within 30 days of your parcel’s arrival and you will receive a full refund.

Opened packages

Because of legal rules and regulations, we cannot accept the return of any medicines once the packaging has been opened.

Damaged or missing parcel

If your parcel arrives damaged or never arrives, let us know. We will send your order again or refund your money. The cost of shipping insurance is not refundable.

For questions about cancellations or refunds, please use our contact page or call +1 647 370 8281. Delivery times are explained on our Shipping page.